Last updated: July 2026
Welcome to our store. We specialise in premium Green Tea and Herbal Tea, delivered fresh from garden to cup. These Terms of Service govern your access to and use of our website, and your purchase of any product from us. By visiting our site or placing an order, you agree to be bound by these Terms in full. If you do not agree with any part of these Terms, please do not use our website.
By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. You also confirm that all information you provide to us — including your name, address, and payment details — is accurate and truthful.
We make every effort to display our tea products, descriptions, and pricing accurately. However:
When you place an order, you are making an offer to purchase, which we may accept or decline at our discretion — for example, in cases of suspected fraud, stock unavailability, or pricing errors. Payment must be completed in full through one of our accepted payment methods before an order is processed, except where Cash on Delivery (COD) is offered and selected.
Orders are shipped as per our separate Shipping Policy, which forms part of these Terms. Delivery timelines are estimates and not guarantees, and may be affected by courier delays, weather, or circumstances beyond our control.
As our teas are consumable food products, returns and refunds are handled strictly under our separate Return and Exchange Policy, which forms part of these Terms. Please refer to that policy for eligibility and process details.
If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorised use of your account.
All content on this website — including our logo, product photography, packaging design, and written content — is owned by us or our licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of this content commercially without our prior written consent.
You agree not to use this website to:
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of this website or our products, including any allergic reaction, misuse, or improper storage of tea products after delivery. Our total liability for any claim is limited to the amount you paid for the relevant order.
Our website may contain links to third-party websites or use third-party services such as payment gateways and courier partners. We are not responsible for the content, policies, or practices of any third-party service, and your use of them is subject to their own terms.
We may update these Terms of Service from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the updated date shown at the top. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in our place of business.
If you have any questions about these Terms of Service, please reach out to us:
Email: sakshamarora11@gmail.com
Phone: +91-9654218929
Hours: Monday to Saturday, 10 AM – 6 PM IST
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